Guide to SIM Cards & Internet in Japan
Transportation

Guide to SIM Cards & Internet in Japan

8 min read

Telecommunication Needs in Japan

Having a Japanese phone number is a basic necessity almost as important as a Residence Card. You will need it to open a bank account, sign up for any service, and for daily communication. LINE, the main chat application in Japan, also requires a phone number for registration.

The 3 Major Carriers vs. MVNOs

CategoryProviderPrice/monthProsCons
Major CarrierDocomo, au, SoftBank5,000-10,000 yenBest coverage, in-store supportExpensive, 2-year contract
Sub-brandahamo, povo, LINEMO990-2,970 yenCheap, uses major carrier networkOnline support only
MVNOIIJmio, Mineo, Rakuten440-2,178 yenCheapestSpeed drops during peak hours

Recommendations for Indonesian Citizens

For a Tight Budget: IIJmio

  • 2GB Plan: 440 yen/month, 5GB: 660 yen/month, 15GB: 1,360 yen/month
  • Can sign up online with a Residence Card
  • English support on the website
  • Uses the Docomo or au network

Best Price-Quality Balance: ahamo (Docomo)

  • 20GB + 5 minutes of free calls: 2,970 yen/month
  • Docomo network (the best in Japan)
  • Can be used for free roaming in 82 countries, including Indonesia
  • Sign up online, English support

Unlimited: Rakuten Mobile

  • 3GB: 1,078 yen, 20GB: 2,178 yen, unlimited: 3,278 yen
  • Rakuten Link App: unlimited free calls to Japanese numbers
  • Can sign up at a physical Rakuten store with staff assistance

Temporary Solutions for the First Week

  • eSIM: Buy before departure via Ubigi, Airalo (3-5 USD/week, data only)
  • Prepaid Airport SIM: Available at Narita/Haneda, 3,000-5,000 yen for 30 days
  • Rental Pocket WiFi: 3,000-5,000 yen/month, suitable for temporary use

How to Sign Up for a SIM Card

Required documents:

  • Residence Card (在留カード) - mandatory
  • Credit or debit card for monthly payments
  • Active email address

Online process (IIJmio/ahamo):

  1. Visit the provider's website
  2. Choose a plan and SIM option (physical SIM or eSIM)
  3. Upload a photo of your Residence Card
  4. Enter payment information
  5. The SIM card will be sent by mail in 3-5 days (or activate the eSIM immediately)

Home Internet

ProviderPrice/monthSpeedNotes
NURO Hikari5,200 yen2 GbpsFastest, but installation takes a long time (1-2 months)
au Hikari4,180 yen1 GbpsStable, many cashback promotions
SoftBank Hikari4,180 yen1 GbpsDiscount if you use SoftBank/Y!mobile
Docomo Hikari4,400 yen1 GbpsDiscount for Docomo users
Rakuten Turbo4,840 yen~100 MbpsNo cable, instant setup

Tip: If your apartment already has a fiber connection (インターネット完備 - internet-ready), you may only need to pay the provider fee without installation costs. Ask the apartment owner before signing a contract.

Tips for Saving on Telecommunication Costs

  • Use free WiFi at convenience stores, train stations, and cafes to save data
  • Use LINE for free calls and chats (almost everyone in Japan uses LINE)
  • Choose an MVNO if you don't make many phone calls and mostly use WiFi
  • Avoid 2-year contracts with major carriers if your length of stay is uncertain
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